SHIPPING TERMS

Thank you for visiting and shopping at LyfeTree Store. We are proud to offer free worldwide shipping on all orders over $50. Following are the terms and conditions that constitute our Shipping Policy.

NOTICE: LyfeTree Store has been forwarding orders to courier ON TIME after the initial processing business days. However, due to the Covid19 impact (International & Local) couriers has continued to experience delays in shipment transfers due to limited workforce & transportation as they prioritize the Covid19 essentials. We apologize for this delay, as this is beyond LyfeTree Store control.

Longer shipment delays are expected to occur with International orders towards: the UK, EU, Asia, Africa, Australia, New Zealand, as well as some parts of North & South America, Hawaii & Alaska.

Thank you for your support! 

 

SHIPPING POLICY

Shipment processing time

  • All orders are processed within 2-4 business days. Orders are not shipped or delivered on weekends or holidays.
  • Orders already IN-TRANSIT CAN'T be CANCELLED or RE-ROUTED.
  • We do not have rushed, express or next-day deliveries. The "First in Line Processing" option will ONLY give your order priority on the shipping process, this DOES NOT mean overnight or immediate delivery.
  • We ship worldwide and we use currency conversion to show the price in your country's currency but we process all orders in USD.
  • Our products are received brand new and straight from our trusted suppliers both from the US as well as Asia.
  • Some items, such as (Wrist watches, Pendants, Engravable Necklaces, Scarves, and other customizable items) take a little longer to be shipped due to the high demand and most are handmade. They might take 5-10 Business Days to be made before being shipped out.
  • Multiple Items in a single order may be shipped separately as they may come from different suppliers.
  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

SHIPPING & DELIVERY TERMS

  • Shipping charges for your order will be calculated and displayed at checkout.
  • Items are processed within 2-4 Business Days upon order (excluding weekends & holidays). Unless items are on back-order or out of stock.
  • The estimated delivery count starts after the initial 2-4 Business Days processing.
  • Below are just ESTIMATED times which most customers receive the products, but is NOT A GUARANTEE of exact delivery time for all orders. Late Deliveries by courier is NOT of LyfeTree Store error.

 *Due to the current Covid19 situation, shipment estimates may be longer that the stated business days below.*

 

NORTH & SOUTH AMERICA:
USA: 20-30 Business Days estimate
South America: 20-30 Business Days estimate
Canada: 20-30 Business Days estimate

INTERNATIONAL:
UK: 25 - 35 Business Days estimate
EU: 25 - 35 Business Days estimate
Asia: 25 - 35 Business Days estimate
Africa: 25 - 35 Business Days estimate
Australia & New Zealand: 25 - 35 Business Days estimate

*Delivery delays can occasionally occur. We do not guarantee the exact delivery date as it is still subject to courier's condition.*

*Business Days does NOT include Saturdays, Sundays or Holidays*

*Shipping delays may occur due to warehouse prioritizing Covid19 essentials. Thank you for your support!*

 

LOST or STOLEN PACKAGES
LyfeTree Store is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, LyfeTree Store will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.

 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 - 48 hours.

 

Customs, Duties and Taxes

  • Lyfetreestore.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
  • Depending on your country, you may owe duties, taxes, customs, handling or import fees in addition to our shipping rates, which only cover the transit cost of the products. We have no control over this, as this is by your government's law.
  • If a package is returned to us due to unpaid customs, taxes or return to sender, we may refund the cost of the product and retain the shipping charges.
  • Items which are returned to Sender due to “Insufficient Address”, “No one at location”, "Moved", etc. may be replaced provided by an updated shipping address. However, we can only send reshipment (1) time for these types of cases. If the reshipment fails, refund will be processed minus the ($15) restocking fee and initial shipment fee if applies.

COURIER CONDITIONS

LyfeTree Store has no control over the duration of customs inspection and gateway clearances. We also have no control over courier routes and all other processes by the courier when packages are endorsed to them. All SHIPMENTS PROGRESS and DELIVERIES are subject to courier’s condition.

 

SHIPPING INFORMATION ACCURACY:
It is the Buyer’s responsibility to review and double-check shipping information (including Name & Address) and ensure accuracy. Lyfetree Store will not be held liable for nondelivery or returned orders due to the error in the SHIPPING ADDRESS listed by the Buyer upon order. RESHIPMENT REQUESTS for this type of case will be charged a RESHIPMENT FEE (starting at 4.95 USD).

 

DELIVERY TO ADDRESS TERMS

It is Buyer’s responsibility to make sure that an individual is present to receive product deliveries attempted by the courier. LyfeTree Store will not be held liable for undelivered items due to Courier or Buyers error.

 

Shipping Options, Prices & Delivery Times

FREE Shipping on all US orders and International orders over $50

Delivery Destination Flat Rate Price

Total Production & Delivery Time
(Business Days)

USA - Flat Rate $4.95 20 - 30*
Canada - Flat Rate $4.95 20 - 30
International - Flat Rate $4.95 25 - 35


*Customers located in AK, HI or PR may experience a longer than usual transit time, please allow an additional 7 business days for transit.

We offer low flat rate shipping options for both our US and International customers! This means you can order as many items as you want and you'll never pay more than the flat rate for shipping.